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2008 National Consumer Congress Secretariat EECW Pty Ltd

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Past Congress Papers - 2005

Speaker	Presentation
Maxine McKew ABC Journalist	Painting the picture - a day in the life of a consumer
Louise Sylvan Deputy Chair ACCC	Laying the foundations - getting the regulatory framework right Powerpoint Full text
Mozelle Thompson Former Commissioner US Federal Trade Commission	Falling through the cracks - with all that regulators do to protect the rights of consumers, why do they keep getting into trouble? A government perspective
Peter Kell CEO Australian Consumers' Association	Keeping the bastards honest - forty years on, maintaining a strong Australian consumer movement is neede more than ever
Kate McKenzie Managing Director, Regulatory Telstra	Masters of behaviour - the corporate experience. Leading consumers to water and making them drink Powerpoint Full text
Liz Dangar CEO Dangar Research Group	Masters of behaviour - consumer psychology Powerpoint Full text
Ross Honeywill Futurist and Consumer Author	The future - mapping the changing social fabric of Australian consumers' behaviours and its implications
Think-tank session outcomes	Think-tank session reports
Lisa Corbyn Director-General NSW Department of Environment and Conservation	Masters of behaviour - Some organisations have been very effective in modifying consumer behaviour to produce better societal outcomes. How have they done it?
Dr Andrew Penman CEO The Cancer Council NSW	Masters of behaviour continued Powerpoint Full text
David Tennant Director Care Inc	The Community sector's view - The acid test, evaluating the outcomes from the think-tank sessions from the viewpoint of the disadvantaged consumer Australia’s desperate need for a National Consumer Council Powerpoint Full text
Gary Moore Director NSW Council on Social Services	The community sector's view Powerpoint Full text

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