Speaker |
Presentation |
The Hon Chris Pearce MP
Parliamentary Secretary
to the Treasurer
|
Opening address
|
Michael Jenkin
Director General of the Office of Consumer Affairs at Industry Canada and Chair of the OECD Committee of Consumer Policy
|
What's hot and what's not - consumer policy on the global stage
|
Bernard Salt
Demographer and Partner of KPMG
|
Mapping the future - Australia's consumer demographics
|
Kevin Zuccato, Director, Australian High Tech Crime Centre
Russell Smith, Principal Criminologist, Australian Institute of Criminology
Delia Rickard, Director, Office of Consumer Protection, Australian Securities and Investments Commission
Chaired by Louise Sylvan, Deputy Chair, Australian Competition and Consumer Commission (ACCC)
|
Swindles, scams and stings
|
Jenny Fagg, Managing Director, Consumer Finance ANZ
Peter Kell, CEO, Choice
|
Win-win situations: the relationship between business and consumers
Jenny Fagg
Peter Kell |
Robert Fitzgerald, Commissioner, Productivity Commission
Catriona Lowe, Co-CEO, Consumer Action Law Centre Victoria
Peter Hendy, CEO, Australian Chamber of Commerce and Industry
|
Seeds of change in Australia’s consumer environment
|
Graeme Samuel
Chairman, ACCC
|
A regulator’s reflections on future frameworks
|
Liz MacPherson, General Manager, Ministry of Consumer Affairs, New Zealand
David Cousins, Director, Consumer Affairs Victoria
Colin Neave, Banking and Financial Services Ombudsman
Gordon Renouf, General Manager Policy and Campaigns, Choice |
Shopping for policy: empowering and informing consumers
|
Soap Box |
The Soap Box was an opportunity for delegates to make a short presentation to the Congress on a topic of their choice
|
Dr Ken Henry
Secretary to the Treasury
|
Connecting consumers and the economy: a big picture view
|
Robert Fitzgerald
Productivity Commission
|
Engaging with the inquiry - have your say
|
