NCC 2008

CONGRESS CONTACT

2008 National Consumer Congress Secretariat EECW Pty Ltd

Tel: +61 9389 1488
Email: info@eecw.com.au




Congress programme


Pre-Congress
Address

Tuesday 4 March 2008

Venue: University Club, University of Western Australia Campus Nedlands

6.00pm - 7.15pm

The Ruby Hutchison Memorial Address

Topic: Consumer Protection in the Age of the Information Economy

Professor Jane K Winn
Charles I. Stone Professor and Director, Shidler Center for Law Commerce & Technology
University of Washington, Seattle Law School

Attendance at the Ruby Hutchison Memorial Address is free and open to the public.

Following the Address light refreshments will be served. It is essential to register your interest in attending as numbers are strictly limited.

 

Day 1

Wednesday 5 March 2008

Venue: Perth Convention Exhibition Centre, BelleVue Ballroom

8.30am – 9.00am

Coffee & Registration

9.00am – 9.30am

Official Welcome & Welcome to Country

9.30am – 10.00am

Opening Address - Hon Sheila McHale, MLA
Minister for Disability Services; Tourism; Culture and the Arts; Consumer Protection Western Australia

10.00am – 10.40am

Keynote Speaker - Mr Robert Fitzgerald
Commissioner, Productivity Commission

Topic: The Productivity Commission Inquiry into the Australian Consumer Policy Framework 

10.40am – 11.00am

Morning Tea (BelleVue Ballroom 2 Foyer)

11.00am – 11.45am

Keynote Speaker - Mrs Pamela Chan
Honorary Advisor, Consumers International

Topic: Consumer Protection in the Asian Context

11.45am – 12.35pm

Keynote Speaker - Mr David Mair
Head of Unit, Director General Health and Consumer Protection, European Commission

Topic: The EU Consumer Policy 2007

12.35pm – 1.10pm

Panel Session
Speakers:
Ms Irina Cattalini - Director Social Policy, Western Australian Council of Social Services
Mr David Cousins - Director, Consumer Affairs Victoria
Ms Nicola Howell - Director, Centre for Credit & Consumer Law
Mr David Tennant - Director, CARE Inc

Topic: If I was in charge of Australia’s consumer policy, I would…

1.10pm – 2.00pm

Buffet Lunch (BelleVue Ballroom 2 Foyer)

2.00pm – 2.30pm

Keynote Speaker - Ms Susan Nixon
General Manager Consumer Marketing, Westpac

Topic: Responding to Challenges

2.30pm – 3.15pm

Keynote Speaker - Prof Iain Ramsay
Professor of Law, Kent Law School, University of Kent

Topic: Current Issues in Consumer Policy in the UK

3.15pm – 3.30pm

Afternoon Tea (BelleVue Ballroom 2 Foyer)

3.30pm – 4.15pm

Keynote Speaker - Ms Sue Lewis
Head of Savings & Investment, UK Treasury

Topic: Developing Financial Capability in the UK

4.15pm – 4.30pm

Close Day 1

 

Gala Dinner

Wednesday 5 March 2008

Venue: Government House Ballroom

7.00pm – 11.00pm
Congress Dinner
 

Day 2

Thursday 6 March 2008

Venue:  Perth Convention Exhibition Centre, BelleVue Ballroom

9.00am – 9.30am

Coffee & Registration

9.30am – 10.20am

Keynote Speaker - Prof Lucia Reisch
Copenhagen Business School, Department of Intercultural Communication & Management

Topic: The Influence of Behavioural Economics on Consumer Policy

10.20am – 11.10am

Panel Session
Speakers:
Prof Iain Ramsay - Professor of Law, Kent Law School, University of Kent
Ms Catriona Lowe - Joint Chief Executive Officer, Consumer Action Law Centre
Mr Peter Kell - Chief Executive Officer, CHOICE
Ms Delia Rickard - Acting Executive Director, Australian Securities & Investment Commission

Topic: Does Disclosure Work?

11.10am – 11.30am

Morning Tea (BelleVue Ballroom 2 Foyer)

11.30am – 12.00pm

Keynote Speaker - Hon Chris Bowen MP
Assistant Treasurer, Minister for Competition Policy and Consumer Affairs

Topic: Reflections on Consumer Policy – A Commonwealth Perspective

12.00pm – 1.00pm

Concurrent Sessions

Meeting Room 1

Meeting Room 2

Meeting Room 3

Mr Stephen Knapp
Executive Director, Fair Trade Association of Australia & New Zealand

Panel Session
Ms Robyn Ayres
Executive Director, Arts Law Centre of Australia
Mrs Robynne Quiggin
Principal Solicitor, Vincent-Quiggin Consulting
Mr Nigel Ridgway
General Manager, Compliance Strategies Branch, ACCC

Mr Seah Seng Choon
Director, Consumers Association of Singapore

Fairtrade – Linking Sustainable Production and Consumption

Indigenous Art – a Role for Consumer Agencies?

 

Consumer Protection – the Singapore Experience

 1.00pm – 2.00pm

Buffet Lunch (BelleVue Ballroom 2 Foyer)

 2.00pm – 2.45pm

Panel Sesssion
Speakers:
Mr Gordon Renouf, General Manager, Policy & Campaigns, CHOICE
Prof Lucia Reisch, Copenhagen Business School, Department of Intercultural Communication & Management

Topic: Consumer Protection Laws and Sustainability

 2.45pm – 3.30pm

Keynote Speaker - Mr Michael Malone
CEO, iiNet

Topic: The Future of the Internet in Australia - Ramifications for Consumers and Business

 3.30pm – 4.00pm

Afternoon Tea (BelleVue Ballroom 2 Foyer)

 4.00pm – 4.45pm

Speaker - Dr Jo Barraket
Senior Lecturer, University of Melbourne

Topic: Empowering Advocacy Online

 5.00pm

Close of Congress

   
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